Yapo Digital Studio
At Yapo Digital Studio, we sell digital products such as printable coloring pages and downloadable creative resources. Because we deliver all products digitally, customers receive instant access immediately after purchase.
1. No Physical Shipping
We do not ship any physical items. Instead, customers download all products directly from our website after successful payment.
2. Refund Policy
Due to the nature of digital products, we do not offer refunds once customers download, access, or receive the product.
However, we understand that technical issues may occur. Therefore, we offer support in the following situations:
- The file does not download properly
- The file is corrupted or damaged
- You receive the wrong file
- You cannot access your purchase
In such cases, please contact us within 3 days of purchase. We will review your request and provide a replacement file or appropriate assistance.
3. Cancellation Policy
Since we deliver digital products instantly, we cannot cancel orders after customers complete their purchase. Therefore, we recommend reviewing the product description carefully before placing your order.
4. Duplicate Payments
If you make a duplicate payment by mistake, please contact us immediately with proof of transaction. After verification, we will process a refund for the duplicate charge.
5. Contact Information
If you experience any technical issues or have questions regarding your purchase, please contact us:
📧 Email: contact@yapodigitalstudio.com
🕒 Support Hours: Monday – Friday (9:00 AM – 6:00 PM IST)
We typically respond within 24–48 business hours.